Neutrogena Light Therapy Acne Mask: a Guru Score of 68%

What the gurus are saying.

Every take we've logged from this product's reviews across YouTube. Click any row to watch the moment they said it.

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~Nay

"The cost model is really the biggest issue with this mask. You're looking at going from an initial cost of $35 to $200 over one year, which is essentially the cost of an LED mask nowadays. But if you wanted to use this for the rest of your life, that's £200 a year. So many customers were put off by this model. Whether they had had it for a month and had now had to repurchase a new activation device, or just at first glance they were like, no, I'm not going to do that. People seeing it really as an unnecessary expense and outright greed, honestly, from Neutrogena. And to be clear, the activators aren't a necessary part of the design for the technology to actually work. It's not like something in the mask was wearing out or being used up. The LEDs weren't dimming and you needed that device to revamp it. It was just Neutrogena's way of forcing the customers into what was essentially a subscription model so they could continue to squeeze more and more money out of their customers. Neutrogena could have just made a good product and sold it at a one-off price, but they chose not to. And a lot of customers were rightfully not really happy with this. Looking back at it now, the device was definitely worth about $30. It wasn't that nice to look at. It was flimsy. I don't think all the LED lights were really there. It didn't have the power that LED masks have nowadays. I do think they were clever because I don't think people would have paid over $100 for something like this, which was relatively new at the time. But it was a bit scammy. Some people were so unhappy about this that people were working out how to hack their face masks so that they could use them without having to continuously buy the new activation devices."

All 2 takes from James Welsh

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"The cost model is really the biggest issue with this mask. You're looking at going from an initial cost of $35 to $200 over one year, which is essentially the cost of an LED mask nowadays. But if you wanted to use this for the rest of your life, that's £200 a year. So many customers were put off by this model. Whether they had had it for a month and had now had to repurchase a new activation device, or just at first glance they were like, no, I'm not going to do that. People seeing it really as an unnecessary expense and outright greed, honestly, from Neutrogena. And to be clear, the activators aren't a necessary part of the design for the technology to actually work. It's not like something in the mask was wearing out or being used up. The LEDs weren't dimming and you needed that device to revamp it. It was just Neutrogena's way of forcing the customers into what was essentially a subscription model so they could continue to squeeze more and more money out of their customers. Neutrogena could have just made a good product and sold it at a one-off price, but they chose not to. And a lot of customers were rightfully not really happy with this. Looking back at it now, the device was definitely worth about $30. It wasn't that nice to look at. It was flimsy. I don't think all the LED lights were really there. It didn't have the power that LED masks have nowadays. I do think they were clever because I don't think people would have paid over $100 for something like this, which was relatively new at the time. But it was a bit scammy. Some people were so unhappy about this that people were working out how to hack their face masks so that they could use them without having to continuously buy the new activation devices."

The Makeup Wipes That Caused 'Chemical Burns' - The Neutrogena Lawsuit - When Beauty Turns Ugly

"I love LED therapy, but this mask is absolutely ridiculous. In August of 2019, Neutrogena voluntarily recalled their LED Light Therapy Acne Mask, stating that their LED mask may cause transient eye pain or irritation, tearing, blurry vision, seeing spots, or changes to color in vision. This was from something like 0.02% of complaints that they received from the mask, so it was a very small percentage, but they recalled it being extra cautious. For £35, you could buy the mask itself. It came with this little remote, which they called their activator, and you got one free with the mask. However, what this remote did was made sure you could only use this LED mask 30 times, and then you couldn't use it anymore. So then you had to rebuy an activator. The activators were about £15 a go."

No BS Beauty

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~Yay

"The one I used a lot was the one from Neutrogena which got discontinued because people complained about their eyes. I've tried a dip, a ton of different other off-brand ones and varying degrees of success."

What the evidence says.

Independent of what the gurus think, this is what the published research supports about the main active ingredients here.

Frequently asked.

What is Neutrogena Light Therapy Acne Mask?

The Neutrogena Light Therapy Acne Mask is a wearable device that uses light therapy technology to help treat acne.

Is Neutrogena Light Therapy Acne Mask worth it?

The gurus mostly approve it, but with enough reservations to keep it in the middle at a Guru Score of 68%.

What is Neutrogena Light Therapy Acne Mask's Guru Score?

Neutrogena Light Therapy Acne Mask holds a Guru Score of 68%. That is our read on how warmly the experts talk about it, based on the verdicts of 2 expert reviewers we have collected.